Shipping policy

Shipping Policy

Order Processing

Thank you for shopping with Isla & Ivory! Each order is carefully processed before shipment. Most orders are processed within 1–3 business days, excluding weekends and holidays.

Shipping Times

Shipping times vary depending on the warehouse location and the products you've selected. Most orders arrive within 5–10 business days after processing, although delivery times may vary.

Multiple Shipments

Because we work with multiple fulfillment partners, your order may arrive in separate packages. If this happens, you'll receive tracking information for each shipment.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Shipping Delays

While we strive to deliver every order promptly, occasional delays due to weather, carrier issues, or high shipping volumes may occur. We appreciate your patience and understanding.